Fixed an issue that could prevent updates from completing on phones running older firmware versions.

This release adds support for the outbound number setting and SMS setting in Interface Designer.

Improvements

Outbound Numbers

• Added support for the outbound number setting in Talk, applied to both calls and SMS. Requires Talk 5.3.2 or newer.

Messaging (SMS)

• Added the ability to fully hide SMS on the phone when disabled for that phone's design in Interface Designer.

Quality of Life Improvements

• Added a setting to disable the missed call and voicemail notification LED.
• Improved phone number formatting to follow the user's configured region.
• Added support for the time zone setting configured in the Interface Design.
• Updated version of Protect and Access.

Bugfixes

• Fixed an issue that could prevent updates from completing on phones running older firmware versions.
• Fixed an intermittent issue that could leave phones without a network connection after a restart.
• Fixed an issue where Bluetooth headset volume buttons no longer adjusted in-call volume.
• Fixed an issue where the call button behaved inconsistently between the Contacts and Group screens.
• Fixed an issue where parked calls showed a phone number instead of the caller's name.
• Fixed several issues where phones retained design settings applied from Interface Designer after being unassigned.

Messaging (SMS)

• Added SMS messaging. Send and receive text messages from the phone. Requires Talk 5.2.7 or newer.
• Added support for sending and receiving messages on numbers shared through a group.
• Deleting a conversation removes it from all phones that share the number, but it remains available in the UniFi Talk console application.

Quality of Life Improvements

• Added Call Queue details to the incoming call screen.
• Added the caller's phone number next to the contact name on the in-call screen.
• Updated ringtone selection and sorting.
• Added an error message for invalid netmask entry when configuring Ethernet.
• Eased restrictions when assigning or re-assigning locked phones. Applies to already-adopted phones after a reset. Requires Talk 5.2.7 or newer.

Bugfixes

• Fixed an issue where the phone display would not turn off.
• Fixed an issue where the Recents info screen did not show the caller's phone number.
• Fixed an issue where repeatedly declining a Call Queue call could leave the phone ringing with no call screen.
• Fixed Bluetooth headset issues where call volume could stay at minimum, or audio could be lost after answering a second call.
• Fixed issues that could cause the phone to restart during phone assignment and profile reassignment.
• Fixed an issue where Call Queue assignments were not cleared when a profile was reassigned.
• Fixed an issue where the parking lot name was missing for parked calls.
• Fixed an issue where the Firmware Version section appeared on the System screen for devices provisioned with firmware updates disabled in Interface Designer.

This release introduces an updated Shortcuts experience, a redesigned phone UI, and a new Call Queues toggle.

Improvements

New UI/UX

• Implemented new UI/UX across the application.
• Added support for multiple phone line selection (requires Talk 5.1.2 or newer).
• Added Bluetooth and Network settings in the Settings section.
• Replaced volume slider with Quick Settings.
• Updated boot screens.

Shortcuts

• Tap a camera tile to view a fullscreen feed with pinch-to-zoom and pan.
• Tile layout now makes better use of available screen space.
• Updated settings visibility to respect Interface Designer configuration.

Quality of Life Improvements

• Added Call Queues toggle in the Quick Settings, allowing members to control their queue availability directly from the phone.
• Reduced phone reconnection time after a Talk service restart.
• Updated the contact filtering modal to allow filtering by contact list.
• Improved volume control behavior during calls and voicemail playback.
• Increased default screen-off timer.
• Updated the app selector when used without Control Center.
• Updated Protect, Access, and UID.

Bugfixes

• Fixed an issue that could cause temporary audio delay after switching audio output.
• Fixed an issue that could cause degraded performance of paired Bluetooth headsets.
• Fixed an issue that could cause a call to drop unexpectedly after starting.
• Fixed an issue that could interrupt an active call when turning on a paired Bluetooth headset.
• Fixed an issue where an active call could drop when a second incoming call arrives.
• Various stability and UI fixes.

This release includes updates to the core components to enhance performance and support future features and functionality.

Improvements

• Updated user interface and core components to increase performance and responsiveness.
• Updated the appearance of dialogs.
• Updated the appearance of the Keypad screen.
• Implemented UI/UX improvements across the application.
• Updated version of Protect.

• Fixed minor visual issues.

• Updated version of Protect.

Bugfixes

• Fixed issue that could prevent call forwarding to contacts from functioning correctly.

• Implemented improved microphone configuration for handset and loudspeaker.
• Implemented performance optimizations across the application.
• Implemented UI/UX improvements across the application.
• Updated versions of Protect, Access and Identity.

Bugfixes

• Fixed issue that could cause calls to remain muted after using the mute button on the handset.
• Fixed issue that could cause incorrect font color on a subset of wallpapers.
• Fixed issue that could prevent Contacts from working correctly on phones with large contact lists.

• Added ability to report version update process status to the Talk Console application (requires UniFi Talk 3.9.3 or later).
• Implemented performance optimization for Teleport connections.
• Implemented minor UI/UX improvements across the application.

Bugfixes

• Fixed issue that could prevent phones on older versions from updating to current versions.
• Fixed issue that could cause incorrect font color to display when using Phone Designer.
• Fixed issue that could cause incorrect behavior after boot.

• Added support for the revamped Phone Designer with Shortcuts (requires UniFi Talk 3.7.2 or later).
• Implemented improved reconnection mechanism for Teleport.
• Implemented performance improvements for the app selector/Shortcuts screen and replaced double-tap with long-press to navigate to the lock screen.
• Added phone label on the incoming call screen.
• Updated version of Protect.

Bugfixes

• Fixed issue that could prevent the phone from working correctly after an update.

• Implemented support for multiple phone numbers per contact (requires Talk 3.6.5 or later).
• Added Smart Attendant keypress menu data to the incoming call screen.
• Added ability to set Groups as favorites and specify call type.
• Added ability to transfer calls to another user's voicemail.
• Implemented UI/UX improvements across the application.
• Updated versions of Protect, Access, and Identity.

Bugfixes

• Fixed issue that could prevent connection to WPA2/WPA3 Wi-Fi networks.
• Fixed an issue that could prevent CNAM lookup results from appearing on the Recent and Voicemail screens.
• Fixed an issue where the audio output setting might not persist after a call is accepted.
• Fixed minor visual defects.

• Added support for paging (requires UniFi Talk 3.5.4).
• Updated Protect, Access, and Identity.

• Implemented an improved storage mechanism for call logs and contacts added from phones.
• Updated core components.
• Implemented performance optimizations.
• Implemented minor UI/UX improvements for subscription locked phones.
• Updated Protect and Access.

• Updated core components.
• Implemented UX improvements for Subscription Locked model.
• Implemented performance optimizations.
• Updated version of Protect, Access, and Identity.

Bugfixes

• Fixed issue that could prevent VLAN settings from working correctly.
• Fixed issue that could cause incorrect phone behavior after displaying missed call or voicemail notifications.

This release includes updates to the core components and a new version of the console communication layer to enhance performance and better support future features and functionality.

Due to the scope of the underlying changes, we recommend a gradual update for customers with multiple phones.

Improvements

• Integrated new console application communication layer.
• Added ability to view users' live statuses.
• Added ability to display additional information on the source of Smart Attendant, Group, transferred, and Ring Flow calls.
• Implemented improved call handling for groups with users in Do Not Disturb or Redirect status.
• Added support for Phone Designer
• Implemented improved interoperability with Bluetooth headsets.
• Implemented UI/UX improvements.
• Implemented updated support file upload mechanism.
• Updated version of Protect, Access, and Identity.

Bugfixes

• Fixed various issues that could prevent conference calls from working correctly.
• Fixed issue that could cause incorrect behavior of scheduled status.
• Fixed an issue that could cause incorrect behavior of audio output after receiving a second active call.
• Fixed an issue that could prevent the phone from working correctly for a small subset of users after boot.

Additional information

Please report any issues you encounter with this release using the Report Bug form.

Version 2.10.0 introduces several UX updates, such as the ability to switch between dark and light themes and the ability to add specific call types to Favorites (e.g., call, video call, intercom). This version also includes several stability improvements, such as enhanced connection stability for locally deployed phones as well as phones remotely connected with Teleport.

Improvements

• Added Access app.
• Added ability to switch themes.
• Implemented updated UX for Favorites.
• Implemented updated DHCP behavior.
• Implemented UI/UX improvements.
• Updated Teleport reconnection logic.
• Updated version of Protect and UI.

Bugfixes

• Fix issue that could cause incorrect behavior after answering calls with a wired headset connected.

Known issues

Multi-View can prevent Protect from loading correctly when re-opening the Protect app. To avoid this issue, please exit Multi-View in Protect prior to switching apps. If the Protect app does not load correctly, please reboot your phone. This issue will be fixed in the next release.

Additional information

Please report any issues you encounter with this release using the Report Bug form.

We wanted to highlight several improvements included with this release:

• You can now use Teleport, our zero-configuration remote access VPN, to remotely connect and use your Phone Touch Max. You can send a Teleport invite email to user from the user's settings in the UniFi Talk application (requires UniFi Network Application 7.4.140 or newer). Alternatively, you can generate a Teleport invite QR code from the UniFi Network application and send it to a user's mobile device as an image. Once the user receives their invite, they can scan the QR code using their UniFi Talk phone to connect.
• Call parking is now available on the Phone Touch Max for users with a group or individually assigned UniFi Talk number. First, create a parking lot from the UniFi Talk application's settings. You can then place a call on hold from one member's phone using the Park button and answer it from any other member's phone by tapping on the parked call from the Recent screen. Call parking is currently available on UniFi Talk Application 1.19.2.

Improvements

• Add Teleport.
• Add call parking (requires UniFi Talk Application 1.19.2).
• Implement UX and performance improvements.
• Update version of Protect and UI.

Additional information

Please report any issues you encounter with this release using the Report Bug form.

• Add ability to enable lock screen.
• Add ability to schedule statuses.
• Add ability to manually set a time zone.
• Add ability to update from multiple release channels, respecting the UniFi OS release channel setting.
• Add support for additional geographies, pending a future Talk application release.
• Add support for intercom calls between Touch and Touch Max phones (requires Talk application 1.18.0 or newer).
• Add setting to manage auto mute for incoming intercom calls.
• Implement minor UI/UX and performance improvements across the application.
• Update version of Protect.

Bugfixes

• Fix issue that could prevent the phone from working correctly after restart or update on devices with high uptime.
• Fix issue that could prevent DTMF tones from being transmitted on conference calls.
• Fix issue that could prevent correct caller ID names from being displayed for third-party SIP users.

Known issues

If you notice an error prompt or incorrect behavior after the update, please forget the affected phone on the Devices page of the Talk application and reassign it.

Additional information

Please report any issues you encounter with this release using the Report Bug form.

• Implement minor performance improvements.
• Update version of Protect and UI.

Additional information

Please report any issues you encounter with this release using the Report Bug form.

This version introduces new ringtones. Your phone will switch to the default ringtone if you currently use a non-default ringtone.

We wanted to highlight two of the improvements included with this release:

• Quick Settings: We've added a Quick Settings menu that's accessible by swiping down. From here, you can quickly change your status and adjust other settings such as call waiting, brightness, and volume. When updating your status to Redirect, you can press and hold the Redirect option to update your Redirect Number.
• Improved Protect Login Experience: In addition to typing in your credentials, you can now log in to Protect by entering a short code at activate.ui.com.

Improvements

• Add Quick Settings.
• Add notifications for missed calls and new voicemail messages.
• Add ability to change wallpaper.
• Improve ringtone setting.
• Add ability to customize ringtone for a contact.
• Implement improved firmware update process.
• Add ability to upload support file from the phone.
• Implement improved restart and reset processes.
• Add full-screen mode for video calls.
• Update version of Protect and UI.

Bugfixes

• Fix issue that could prevent numbers from being identified as contacts.

Additional information

Please report any issues you encounter with this release using the Report Bug form.